Job Summary:
We’re looking for an energetic and dependable Showroom Sales Representative to help drive sales and elevate the customer experience in our The North Face showroom. This role focuses on building relationships, understanding customer needs, and presenting our outdoor apparel and gear. This includes jackets, packs, and accessories
The right person enjoys working with people, takes initiative, and is comfortable working toward sales goals while representing a premium outdoor brand.
Key Responsibilities:
- Operate a cash register and process customer transactions accurately.
- Seek out and develop new sales opportunities within the showroom.
- Maintain and strengthen relationships with both new and returning customers.
- Showcase products and explain technical features (e.g., insulation, waterproofing, layering systems) clearly and engagingly.
- Work toward and consistently meet individual and team sales goals.
- Stay informed on outdoor industry trends, seasonal gear, and competitor activity.
- Guide customers through the full sales process, from initial engagement to final purchase.
- Assist with visual merchandising, product displays, and showroom organization.
- Collaborate with marketing and product teams on promotions, launches, and seasonal transitions.
- Step in to support other departments or take on additional responsibilities as business needs shift.
Qualifications:
- Full-time availability, working Friday through Tuesday.
- Strong communication and interpersonal skills.
- Self-driven with a results-oriented mindset.
- Comfortable recommending products, upselling, and closing sales.
- Interest in outdoor activities (hiking, camping, skiing, etc.) preferred.
- Adaptable and willing to take on different tasks or roles when needed.
- Able to lift up to 30 lbs as needed.